Internal Communications and Change, Senior Manager
£40-50,000 with 25 days of holiday
Can you see yourself working for Enthuse?
We believe everyone should enjoy being at work and want to help make that happen by offering our clients a professional internal and change communication service to help improve employee engagement and we’ve been lucky enough to work with some amazing clients over the last six years, including Kellogg, wilko and the Royal Lancers Regimental Association.
We’re a boutique agency in South Manchester (Sale) and are looking for the perfect person to take on a senior role looking after our wonderful clients and helping us to grow the business further.
We’re a small team so finding the right cultural-fit will be really important. We’re busy and hardworking but we don’t run around stressing. We all like to keep a calm head, get the work done to a high standard and we all support each other when we go through the inevitable peaks in workload.
Because we’re a small team, we want someone who can work in the office for several days each week, but we’re flexible and all have days where we work from home too.
As this is a senior role, if you’re the perfect person, you’ll have excellent and broad experience of internal communications, employee engagement and change communications. Change management experience would also be beneficial.
You’ll be working with a variety of clients from different industries and their own unique cultures and you’ll need to be confident in:
Analysing their business problems
Offering expert advice
Recommending strategic and creative solutions.
Our small team of experts all get fully involved and see our projects through from beginning to end – from putting the strategy together at the start through to delivering the tactical solutions. And finally, we hope it goes without saying that you’ll be naturally enthusiastic!
The salary will be circa £40-50,000 with 25 days of holiday.
Here’s what we’ll need you to do...
Main purpose of the role -
To be an Enthuse Communications expert in internal and change communications and employee engagement by providing a professional and excellent service to clients where the best interests of employees of the client are always the main focus and so that all agreed project objectives and targets are met, and employees are engaged.
To contribute to the growth and success of Enthuse Communications by proactively marketing the services of the business to existing and potential clients by being a positive advocate, contributing to and executing the marketing plan and helping to generate ideas for new services and products so that Enthuse Communications can continue to fulfil its vision for everyone to love their job and feel happy to be at work.
You’ll also be required to carry out the following responsibilities to a high standard -
Leading client projects from brief through to delivery; managing campaigns, resources, the client relationship and accountable for the quality of outputs, monitoring and evaluation and client satisfaction
Working with senior leaders and being their trusted advisor
Advising clients on best employee engagement and internal comms and change comms practices
Generating strategy and creative ideas to respond to client briefs
Facilitating workshops with clients
Producing and approving high quality content
Managing budgets and time
New business development
Contributing to Enthuse marketing:
o Website
o Blogs and case studies
o Social media
o Traditional marketing (offline)
The following are the skills, knowledge and behaviours required to fulfil the role…
Where an individual in the role has gaps in their skills, knowledge or behaviour, on-the-job coaching will be provided to help the individual to develop and live up to the expectations of the role.
In addition, the individual will also be expected to self-reflect on their own development and progress, and plan and undertake their own personal development through reading, research and having a positive and enthusiastic attitude to developing and gaining experience.
Skills -
Express thoughts, opinions and expert advice with clarity, confidence and professionalism
Write copy that is creative, accurate, grammatically correct, and in the tone of voice and style required
Think strategically as well as creatively and tactically
Think critically in order to assess information, solve problems and provide expert advice
Generate creative ideas
Produce presentation materials
Deliver presentations eloquently and confidently
Build relationships with and influence people from a diverse range of backgrounds
Organise and project manage a busy workload and accurate time keeping
Experienced in briefing and working with designers, videographers, event producers etc.
Research experience, for example running focus groups, delivering surveys and interpreting employee engagement survey results and insights
Expert facilitation
Knowledge -
Employee Engagement Theory
Internal Communications and Change Communication industry
Employee communication best practice: face-to-face, online, print and audio/broadcast
Change Management Theory
Leadership behaviours and best practice
Enthuse Communications processes and ways of working
Marketing theory and best practice
Online and digital marketing theory and best practice
Behaviours -
Live the Enthuse values
Attitude: enthusiastic, positive, professional, approachable, responsive, willing/can-do, collaborative
Take the initiative and able to work independently
Organise time effectively and work efficiently
Show respect to everyone, include everyone and embrace diversity
Maintain composure in a stressful situation
Enjoy working in a small team
If you think you’d fit right in, please apply below.
We’re looking for an enthusiastic individual with proven experience in internal communication and employee engagement at a senior level. Please only apply if you can confidently evidence this.
To apply, please email your CV to andrea.law@enthuse-comms.co.uk.