Internal Communication Audits:
How to unlock Your Organisation's True Potential

Effective workplace communication doesn't just happen by chance. It's built on understanding what works, what doesn't and how your people prefer to engage.

Our Internal Communication Audit gives you these vital insights, creating the foundation for genuine connection that drives engagement, productivity and success. 

Internal Communication Audit Packages

Bespoke solutions tailored to your organisation

No two organisations are the same. That's why every internal communication audit we deliver is completely bespoke - tailored to your size, structure, culture and unique challenges. We don't believe in one-size-fits-all solutions.  

We offer three broad packages to suit your budget, but nothing is set in stone so contact us to discuss what works for you. 

  • Build your communication strategy on solid foundations

    We get to know your organisation inside and out through stakeholder workshops, employee surveys and research. We'll analyse our findings and deliver clear, practical recommendations to guide your internal communication strategy. 

    Perfect for organisations ready to establish strategic internal communication.

  • Deeper insight with expert implementation support

    Everything in Essentials, with more in-depth research and analysis.
    Plus, we provide a number of delivery days to help you implement our recommendations, giving you expert guidance as you begin your transformation journey. 

    Perfect for organisations seeking richer insight and hands-on support to drive improvements.

  • Full transformation partnership from insight to implementation

    Our most comprehensive offering. Extended on-site research and stakeholder engagement, plus we work in partnership with you to deliver the recommendations. From strategy to execution, we're with you every step of the way. 

    Perfect for organisations committed to revolutionising their workplace communication.

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What does our Internal Communication Audit deliver?

Our approach goes beyond a simple review of your channels. We work with you to understand your unique challenges and build a complete picture of your communication landscape: 

  • Strategic alignment – We assess how well your messages support your business objectives and help craft a compelling narrative that resonates 

  • Channel effectiveness – We evaluate which platforms reach the right people with the right messages 

  • Leadership communication – We review how information flows from executives to teams 

  • Listening capabilities – We examine how feedback moves upward through your organisation 

  • Measurement approach – We analyse how you track and evaluate communication success 

Most importantly, we turn these insights into practical recommendations that set you up for lasting success.

" Thank you to Andrea and the Enthuse team for supporting Imperial London Hotels in establishing the Internal Communication function. With their package of strategic recommendations and mentorship, we were not only able to build the right foundations from the start but also develop a strategy for the years to come."

Employee Communication and Culture Lead

Imperial London Hotels

Click here to read how we helped Imperial London Hotels!

Why invest in an Internal Communication Audit?

When communication breaks down, so does engagement – costing UK businesses up to £70 billion each year in lost productivity. But get it right, and you'll see engagement soar, with research showing organisations with highly engaged teams experience 23% greater profitability and 18% higher productivity. 

The cost of poor communication is high, but the rewards of getting it right are even higher. 

Who benefits from our Internal Communication Audits?

Our approach works particularly well for organisations: 

  • Navigating significant change 

  • Experiencing rapid growth 

  • Looking to boost team engagement and performance 

  • Seeking better returns on communication investment 

  • Building a stronger workplace culture

  • When communication has been identified in an employee survey as an area for improvement

" Enthuse completed a very thorough audit into internal communications and engagement at the Equalities and Human Rights Commission. The output came in the form of recommendations that showed how Enthuse has a very real grasp of what makes good engagement and enabled us to build a strategy that would really improve our communications at the Commission."

Head of Internal Communications

Equality and Human Rights Commission

Click here to read how we helped the EHRC!
I'm ready to start my audit

How do we work with you?

Initial consultation – We start by understanding your business objectives and tailoring our approach to your specific needs 

  1. In-depth research – Using surveys, focus groups and one-to-one sessions, we build a complete picture of your communication landscape 

  2. Communication evaluation – We assess your content and channels to identify what's working and what could work better 

  3. Listening assessment – We explore how employee feedback is gathered and acted upon 

  4. Practical recommendations – We provide clear, actionable insights and an implementation plan to move forward with confidence 

  5. Ongoing support – If needed, we can help you put the recommendations into practice

How are Enthuse different?

We don't just deliver tactical solutions that look good but lack substance. We do the thinking and research first, then work with you to build strategic frameworks and sustainable processes that create genuine connections between your organisation and your people. 

We believe everyone deserves to love their job and enjoy being at work. By transforming workplace communication, we help create environments where enthusiasm thrives and success follows. 

" I just wanted to say how genuinely pleased we are with the professional, attentive and practical advice you all have given us. We so appreciate the effort that has gone into our communication project over the last few months. Thank you for your patience and your undivided attention. You are all clearly professionals in this area, and I’m so grateful to have found you and worked with you."

Head of Human Resources

Compass Minerals

Click here to read how we helped Compass Minerals!

Ready to transform your workplace communication? 

Whether you're planning strategic change, launching new initiatives, or looking to improve your current approach, our Internal Communication Audit will provide the clarity and direction needed to move forward with confidence.

Book your free consultation call with Andrea today, or contact us on the details below.

 

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